Event criteria and guidelines

What can be listed on this site?

We list events that are:

• located within the Tauranga city area,
• open to the general public (no membership, appointment or pre-requisites required),
• of broad appeal to locals and visitors,
• fully confirmed.

We don’t list the following:

• private functions or personal events,
• reoccurring lessons, clubs and classes,
• accommodation,
• professional services,
• trades and utilities,
• travel agencies,
• hire services,
• wholesale or B2B,
• self-guided tours,
• promotions and giveaways,
• gambling or adult services.

Listings will be reviewed and edited to ensure they meet Tauranga City Council’s guidelines, policies or any other standard we deem necessary. Your listing may be declined if we are unable to verify it due to insufficient or incorrect information or, if in the sole opinion of Tauranga City Council, we deem that the listing may be socially unacceptable, dangerous, may cause damage to the reputation of Tauranga City Council, or it raises concerns for public health or safety or for any other reason we may consider necessary.

What classifies as an event on this site?

• It takes place at a scheduled date, time and location (or at multiple dates/times/locations).
• It falls outside of regular, ongoing activity for the venue or location.
• It brings people together for entertainment or education.
• It's open for the public to buy tickets or attend.
• It can be in person or online.

Why should I create a listing on this site?

The What’s On Tauranga website is managed by Tauranga City Council and available for event organisers to utilise to promote their events at no cost.

Events listed on the site may receive further exposure through the What’s On Tauranga social media platforms (Facebook and Instagram), email or marketing campaigns. Submit your event here.

How long will it take to publish my listing?

If your listing requires review, it will take within two business days. Once approved, it will go live immediately or at your scheduled time.

If you have a login and regularly list events, you have the option of immediately publishing your event.

How do I update a listing?

Listers are responsible for the maintenance and accuracy of their business or event listings. To update your listing, send an update request to webpublisher@tauranga.govt.nz.

If you have a login:

1. Login to your account.
2. You will see the listings you manage on your Event Dashboard.
3. Find the listing you want to update and click the three dots button.
4. Click the edit button.
5. Update your listing as needed, review your changes and save it. This will be automatically updated.

Why was my listing declined?

Your listing may be declined or removed if our editors determine that it doesn’t meet our listing criteria above.

Why has my listing information changed?

We reserve the right to modify any of the content submitted to ensure it meets Tauranga City Council guidelines.

What are the image requirements?

You can add up to five images to your What's On Tauranga listing.

Website images must be:

• JPG or PNG
• file size: 1MB – 5MB
• image specs: 1500x1000 pixels
• banner specs: 2000x600 pixels
• low-text or text-free
• representative of your listing
• approved for use by the copyright owner
• taken in a lawful, fair and direct manner

If you choose to upload images for use on What’s On Tauranga social media, these images must be: 

• JPG or PNG
• file size: 1MB – 5MB
• low-text or text-free
• Able to be cropped to 1080 x 1080 pixels if used on Instagram

We will not publish posters/flyers or images heavy with text or logos, or those that may be offensive or defamatory.

If people can be identified in an image, you must have their written permission. If children can be identified you must also have written consent from their parent/guardian.

Note that your content may appear on other Tauranga City Council websites and social media, and may be provided to other websites or organisations.